Mediation is a voluntary and confidential process where a neutral third party, called a mediator, helps people resolve conflicts and reach mutual agreements. Unlike a courtroom, mediation is informal and focuses on open communication, allowing both parties to express their needs and work together toward a solution. The goal is to create a win-win outcome that satisfies everyone involved, without the need for a lengthy legal battle and leftover “hard feelings”.

Mediation offers a quicker, more collaborative way to find common ground and move forward, whether you’re facing a personal, business, or legal dispute.

The role of the mediator is:

• To help the sides in conflict realize and adequately express their common interest and needs, and to resolve the dispute between themselves instead of having a 3rd party decide for them
• To help you navigate the challenges of communicating together

The mediator does not:

• Take sides of either party
• Decide for you
• Have an investment in the outcome of the mediation

Some important aspects that influence how successful mediation will be are:

• Maintaining TRUST and respecting PRIVACY throughout the process
• Using assertive instead of aggressive ways of expressing our point of view
• Separating the relationship from the issue – ‘‘It’s not you VS me, it’s us VS the problem’’
• Uncovering and dissolving bias and preconceived notions that might hinder our way to the truth, mutual respect and ultimately a ‘‘win-win’’ situation
• There are two versions of the TRUTH

If you give it a chance, mediation can be a step toward calmer, more efficient, and more constructive conflict resolution.

For disputes of 10,000 EUR or less, the fees for parties to share are 100 EUR per 1 hour.

For disputes of 10,000 EUR to 20,000 EUR, the fees for parties to share are 150 EUR per 1 hour.

For disputes of 20,000 EUR to 50,000 EUR, the fees for parties to share are 200 EUR per 1 hour.

Mediations are held remotely, via video or by telephone.

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